Hoover Wizard

Name: Hoover Wizard
Availability: InStock
Rating: 2.3643410205841064 (8508 reviews)
Author: Smart Home Haier Europe

Smart Home Haier Europe

2.4

8.51K reviews

1M+

Downloads

USK: All ages

About this app

Hoover Wizard is the App that enables you to manage and control all the connected appliances by Hoover. Thanks to an extensive package of extra features created exclusively for the App you will have the opportunity to best benefit from the appliances enlarged functionality.

Hoover Wizard App controls all the connected appliances equipped with Wi-Fi or One Touch technology via compatible mobile devices.

The Hoover connected range includes products for washing (washing machines and dishwashers) for cooking (ovens, hobs and hoods) and for food conservation (refrigerators).

More information available on www.hooverwizard.com and www.hooveronetouch.com.

Accessibility Statement: https://go.he.services/accessibility/wizard-android

Updated on

Aug 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, Photos and videos and 2 others

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.4

8.28K reviews

Dion Backhouse

August 24, 2025

Communication issues (NFC connecting but not starting the selected wash cycle). App isn't so practical to use (No way to edit self-made programs. As soon as you go in it starts from scratch.) No way to tell which programs on the dial are for which cycle (Some symbols in the app correspond but not all are shown and it means searching to find the one you are looking for.) A lot of unnecessary clicking to start the special programs in the app, when they were working (Have to confirm 3-4 times)

2 people found this review helpful

anthonychantelle Hollister

May 2, 2023

"checkup" does nothing. Says waiting for a minute or two, but then stops and nothing has happened. Viewing the last report fails to show anything after a couple of minutes of waiting and with no indication why. You're forced to run a new checkup which also results in no information with no clue as to what went wrong. I fail to see the point of this app and why you shouldn't just use the dial? Notifications of a completed dry have never worked. The NFC one touch area is extremely insensitive

4 people found this review helpful

Smart Home Haier Europe

May 8, 2023

Hi, can you provide us with more details? (Model, appliance serial number and short description of the problem). We need more information in order to solve this issue together. Please write to support@candy-hoover.com. Carl

Keith Wood

April 10, 2021

Like others I've stated, says I have no Internet connection when trying to add the washer. I have wireless connection and LTE on two SIMs in my phone and it doesn't like any of them. Edit: the manufacturer has patched the app and now the process gets one step further than it did before, but still fails. Now it gets to the point that the wireless credentials are sent to the washer and then it throws an error and quits. Now the washer will no longer bring up the "rr" function which is the step that the app sends the wireless network information to the washing machine.

2 people found this review helpful

Smart Home Haier Europe

April 8, 2021

Hello, the functional issues that recently happened have been solved. Update now the App with the latest version that has just been released! Thanks a lot Sam