
A Google user
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To get a number you've to get credits. They offer you buying credits or register yourself on pages and questionnaires etc etc... I did approx 6 of those, only 1 (!) paid those credits. For the others you have to file a complaint via email, which takes a few days and then you'll get asked to make a screenshot of your questionnaire, and send other information. This all to save around 4 or 5 Euros and this again all to get an advertised FREE second number. The only page that worked as intended was TUI, where I received their credits after 17 minutes. They also offer Watch videos to get credits, that wasnt even opening: What I also recognized was the rising credit price for a phone number. When I checked first (I wanted an UK number), the price was 42 credits. Now when I check the price for a UK number is 100 credits... Yes... not working for me. I will get myself a regular prepaid card from a discounter for 10 Euros, that will work for a year and all I have to do is change the sim card, thats overall time saving, nerve and money saving. And I once thought virtual stuff works faster, lol.
84 people found this review helpful
Dingtone Communications Ltd
February 11, 2020
Sorry for the issue. Would you please give us more info about your issue via Telos-More-Help & About Us-Feedback? Our support team will get back to you as soon as possible.
We will also work harder to be a better phone number app that offers calling and texting services for our users worldwide.

William Walker
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I wish I could give zero stars. After years using the service they have made several changes that are ridiculous and malicious. They used to charge $9.99 a month, then jumped to $25 a month. Now they charge $25 a year and use credits to renew every month. When credits were insufficient one month, they allowed my number to expire. Then I bought more credits, but in order to get the number back, they wanted to charge me another $25! I still have 6 months left on this supposed year plan.
7 people found this review helpful

Dee Fields
I just went through almost 2 months of technical problems on their side without resolution basically resulting in no service during this time. while working on this they expired my phone number because of a price hike that wasn't reflected in the Google play subscription plan. The price went up 250% and upon reinstating my phone number, suddenly the technical problem cleared up. I'm looking for a new service as there has been an increase in problems starting about 2 years ago.
31 people found this review helpful
Dingtone Communications Ltd
October 24, 2025
Kindly excuse the inconvenience. Please submit the feedback in the app, a useful log file will send through. We'd like to help uppon this further information. We will strive to give you more phone numbers, help you call and text free with your Telos friends!