Philippine Airlines

2,1
2,99K reviews
1M+
Downloads
Content rating
USK: All ages
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About this app

Book your next flight with the Philippine Airlines mobile app!

Experience a world-class journey with the Philippines' first and only 4-Star global airline. Book your flights now through the Philippine Airlines App.

Book Your Flight
Search your preferred flights conveniently.

Check-in Online
Spare yourself from the long lines at the airport when you check-in online, and go straight to bag drop.

Flight Status
Check your departing and arriving flight status.

Manage Your Booking
Search for and amend your booking
Updated on
21 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Location and Calendar
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2,1
2,91K reviews
Lance Hardwood
05 January 2024
This is the worst app of an airline I have ever used. It doesn't display any flight information or any other usefull information like gate or so. Also my flight was delayed, which caused my tickets to disappear, so I hat to go back through security to get my tickets printed. If there is a gate change it won't inform you and the boarding passes won't be updated but disappear instead. Also it always needs to load the booking information again instead of saving it for offline use.
31 people found this review helpful
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Philippine Airlines, Inc.
17 April 2024
Hi, Lance. We're sorry for the inconvenience. Your feedback is valuable, and we're working to improve the app's functionality. We'll address the issues you've mentioned to enhance your app experience. Thank you for bringing this to our attention. If you need further help, our 24/7 chat is available: https://bit.ly/3V4FiCk.
Shane Hill
20 October 2025
Signed up online tonight, and then went to setup the app on my android phone, it installed ok, but when I went to login, it kept coming up with "not found". It seems from looking back over many past reviews, everyone seems to be having the same issue and yet nothing seems to have been done to fix the issue. How many people need to say "this app is not working", before you do something about it....
1 person found this review helpful
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Philippine Airlines, Inc.
21 October 2025
Hi, Shane. Thank you for letting us know about the login difficulty. Our team is addressing this concern and implementing improvements. For the meantime, please visit www.philippineairlines.com to access your account. We appreciate your patience as we enhance your app experience.
Mia Yazmin
11 September 2025
Extremely slow replies from the care team and horrible app. I expect my flight to be the worst one as well. This is the first and last time. EDIT: Emailed customer service team with the screenshot of the error, they just gave me instructions on resetting my password. I told them 3 times that the error is NOT a password but the app as I cannot even be directed to the sign in page. What I got was the same reply from them which means they DO NOT BOTHER READING YOUR EMAILS/ reading comprehension
5 people found this review helpful
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Philippine Airlines, Inc.
09 September 2025
Hi, Mia. Thank you for sharing your experience with us. We understand the importance of timely support and a smooth app experience. Your feedback has been noted for improvements. For assistance, you may submit a form via https://flypal.com/request. We’re committed to making your journeys better.

What's new

Best Deals Upgrade – Fresh look, special promos, and quick access.
Notification Center – All your updates in one place.
Smarter Trip Info – Visa and portal details for PH flights.
Improved Flight Cards – Clearer visuals and details.
More Airports – Now includes BER and KTI.
Preference Access – Manage preferences from Add Trip or Check-In.
Performance Boost – Crash fixes for a smoother, faster app.
Update now for a smarter, smoother travel experience!

App support

Phone number
+63288558888
About the developer
PHILIPPINE AIRLINES, INC.
cris_marmita@pal.com.ph
Lucio K. Tan, Jr. (LKTJ) Center PAL Gate 5, Andrews Avenue Pasay City 1300 Metro Manila Philippines
+63 966 709 1523

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