SNCF Connect: Trains & routes

4.6
559K reviews
10M+
Downloads
Content rating
USK: All ages
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About this app

SNCF CONNECT, THE ALL-IN-ONE APPLICATION FOR ALL YOUR JOURNEYS

Set off with SNCF Connect, the benchmark application for trains and sustainable mobility, which accompanies over 15 million users on their journeys throughout France and Europe.

Traveling with you from A to Z
SNCF Connect is your everyday companion, allowing you to plan, book and manage all your journeys in just a few clicks:
- Anticipate and organize your trips, finding the right journey at the best price,
- Buy and find your tickets, travel subscriptions, season tickets and travel passes in a single gesture,
- Exchange and cancel your reservations with ease.

For everyday journeys as well as big days
No need to switch from one application to another! Find all your train journeys in France and Europe in one place, as well as your public transport journeys (metro, bus, tramway) and even your car-sharing trips! Travel with peace of mind with Car rental, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, Accor Live Limitless…

Personalized, proactive information
SNCF Connect isn't just about buying tickets! It's an app that informs and alerts you in real time to make your trips easier.

FEATURES TO HELP YOU DAILY

Plan a journey:
- Find the best route to your destination, anywhere in France
- Find all your favorite modes of transport: public transport in Paris and Ile-de-France (IDFM network) and in 28 cities throughout France (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse and Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF...), coaches (Flixbus, Blablacar Bus) and carpooling (Blablacar).
- Schedule reservation alerts, low-price alerts and full-train alerts to find the train ticket that's right for you
- Place an option on the ticket you're interested in to lock in the price for a given period

Book tickets and season tickets:
- Buy all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
- In Île-de-France (the Paris region), top up your Navigo pass on your phone to save time each month
- Buy and validate dematerialized transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Tickets for Metro-Train-RER, Bus-Tram, Paris Region <> Airports, RoissyBus, Navigo pass) and in 28 cities in France.
- Use your customer account to save your travel profile, travel companions, payment cards, season tickets, discount cards and SNCF loyalty cards.
- Pay securely with your bank card (in one or more instalments), Chèques-Vacances Connect, Apple Pay or budget mobility cards...

Travel with peace of mind:
- Save your frequent travel itineraries.
- Prepare your trip: find your e-ticket and save it in your Apple or Google Wallet, save your trip on your calendar, or share it with friends and family.
- Consult timetables and routes for upcoming departures and arrivals at any station.
- Consult traffic information and your train's real time position, and receive alerts in the event of disruptions or work, including on European routes (Eurostar (ex-Thalys), TGV Lyria...).
- Receive messages relaying the announcements made on board your train (TGV INOUI, OUIGO, Intercités and TER).
- Find information on the composition of your train (TGV INOUI, OUIGO, TER, Transilien, RER).
- Make your connections easier: we'll tell you which train/car to board, or which exit to take.
- Find your purchase and travel receipts.

Need help?
- Quickly find an answer via our chatbot or the online help.
- Or contact our advisors, available 7 days a week via messaging, telephone or social media...
Updated on
Oct 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
545K reviews
Pali Varga
July 17, 2025
After you purchase a through ticket for a series of trains, you see only departure time and arrival time at the final destination, a number of connections, there is also a link to info about a current train, but not the info on the other trains within the journey (transfer times, departures, arrivals), which is ridiculous. That's a vital functionality that has been removed from the app. Redirect from payment portals to the app fails 2 out of 3 times. Why the search starts with a destination?
5 people found this review helpful
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SNCF Connect & Tech
July 17, 2025
Hello Pali, Could you contact us detailing the difficulties encountered by phone at 01 84 91 91 91, from Monday to Friday from 10 am to 5 pm. Thank you for your understanding. The SNCF Connect team
Elizaveta Podgornaia
November 24, 2022
It's my first review, but I just can't pass by. The app (and the website) is just the worst! I have never seen such a complicated and absolutely unlogical user experience. For example just to see the price of the train you have to go through 5 different steps, which are also very confusing especially when you didn't get used to the app. It's a pity that by this monopoly you don't have a choice...
20 people found this review helpful
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SNCF Connect & Tech
November 25, 2022
Bonjour. N'hésitez pas à nous faire part de vos remarques et de vos suggestions afin de nous aider à améliorer l'application mobile. Nous les transmettrons à l'équipe technique en charge du développement de l'appli. Bonne journée, l'équipe SNCF Connect.
Jacques Tournut
January 14, 2025
One of the worst app ever created. Look for a route? Limited amount of available routes displayed. Try to book a TER ticket? Not bookable in many cases, you need to go to the station. Try to book a ticket with more than one regional discount card in your profile? The app is not able to know which discount card to apply for your route. Very poor UI on top. Edit: Write a review in english, you get an answer in French. These are all issues and bugs to be fixed, no improvements to be suggested.
3 people found this review helpful
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SNCF Connect & Tech
January 14, 2025
Bonjour Jacques, vous pouvez nous transmettre toutes vos suggestions d'amélioration, ici : https://www.vous.sncf-connect.com/. Bonne journée, l'équipe SNCF Connect.

What’s new

Not sure whether your seat is in the upper or lower deck?

More information when you board: find all the details you need to find your seat on the welcome screen.