
Shaun Bowley
Used this app 2-3 times a week and not have any issues. Now I can't even save a form. It will say loading when I hit submit and then nothing happens. It doesn't bring me to the next screen anymore. And then when I try to duplicate a previous form, same thing. And now won't let me open up previous forms now too. Been like this for a couple weeks now, maybe since last update.
4 people found this review helpful
SurveyHeart LLP
21 July 2025
Hi Shaun Bowley, The issue has been resolved. We request you to update the app and check if it is working fine now. Kindly confirm with us at support@surveyheart.com. Thank you for your patience and continued support while we worked on resolving the issue.

REGINA MCCOLLUM
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The app was excellent at first, such a lifesaver. Now it crashes almost every time I open it. 😒 I have uninstalled it and reinstalled but it's still crashing 😪 I am using only Forms app
2 people found this review helpful
SurveyHeart LLP
10 October 2025
Dear Regina, Thank you for your kind words and for using the app! We're really sorry it’s crashing now, that must be frustrating. Please share a video recording or screenshot of the issue to support@surveyheart.com. This will help us identify the cause and fix it at the earliest.

JOD Photography
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I have emailed you guys serveral times about this issue, never an email back, but bascailly I use this app a lot, I can open it contact form, I can click the form to open it, and when I click responses by individuals it loops me back and kicks me out, so any time I click individuals to look at individuals form details it kicks me back out
1 person found this review helpful
SurveyHeart LLP
24 October 2025
FormsApp lets you access Google Forms and SurveyHeart Forms.Due to Google’s recent policy changes, new users and those who logged out cannot access Google Forms via FormsApp. We are working to resolve this, which may take several weeks. Meanwhile, please use docs.google.com/forms or surveyheart.com. For any queries, write to support@surveyheart.com