
N Elaine J
Annoying video ads: Even though you've a paid subscription, you have to sit thru 15 seconds of video ads before watching a video. An article may have 12 short videos, and each starts with ads. Sheer madness. disruptive! Unnecessary noise! Waste of my time! I don't watch the ads unless necessary. Long gone the days of a paper newspaper which was supported by ads that didn't move, and a one- or two- second glimpse was all it took for the reader to acknowledge the sales pitch.
22 people found this review helpful
The Washington Post
13 August 2025
Sorry for your trouble. If there is a particular ad that you find overly intrusive or distracting to your reading experience, please contact us and provide a screenshot of the ad along with the URL the ad leads to. This will help us track down the ad, and in the event it does not comply with our ad policy, it will be removed from our network.

Andrew Feldmann
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ok, but refreshes and advertisements cause bad scrolling and interruptions when trying to read and navigate. refresh is still a big problem. still an issue after more than a year. and now selecting a story results in opening the wrong story been told to use contact form in app. I don't see a contact form in app.
3 people found this review helpful
The Washington Post
18 August 2025
Sorry for your trouble. In order for our team to better assist you, please reach out via the contact form in the app, under the "Search" tab > Settings > Contact us. Thank you!

Andrew werdnA
Please make the app stop automatically changing notification settings. I intentionally have selected what I would and would not like to receive app notifications about. But, for some reason, the app automatically turns on daily read notifications. I don't want to be notified of that and it's automatically turned back on after closing and restarting the app.
62 people found this review helpful
The Washington Post
30 September 2025
Thanks for bringing this to our attention. We understand how frustrating it is to have your notification preferences reset. We've shared your feedback with our app team and will investigate the issue. We appreciate your patience and your continued support.