
Dean Osborne
Won't connect. Bridge can't find devices. App doesn't connect bridge/phone to the temporary WiFi network to complete set up. Devices won't work on a 5Ghz WiFi network. I've spent an hour of my time trying to get stuff to work. I started opening articles on the tado website about what to do if it doesn't connect... and then I lost interest. For the price, I was expecting better. Everything is going back. 🤷♂️
4 people found this review helpful
Hi Dean,
Thank you for your review.
The tado° X devices can't connect to your router's 5G network, but should be connected to your 2.4 GHz network. We would really like to help you, so please get in touch with our support team at www.tado.com.
Kind regards,
Your tado° team

Sören Dittrich
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33% price hike out of the blue. I already bought the device, why do I have to subscribe to use. 4€ per month kills any savings the thermostats might create. Buy something else. Regarding your answer. The sheer enshitification of the free version to push the subscription is awful. - Open window recognition is "active" but won't turn off heating. - home / away recognition is active, but only automatically applies with the subscription - much more, but feedback is limited to 500 chars
14 people found this review helpful
Hello Sören,
Thank you for taking the time to write a review,
Most of the Smart Features are free and the Auto-Assist subscription is optional. If you want to understand which benefits you get with an Auto-Assist subscription please find more information here: https://www.tado.com/gb-en/auto-assist.
Best regards,
Your tadoº team

Stefano Farì
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Nice app and nice smart temperature regulation. However, the subscription plan is disturbing: for the auto-geofencing and to get an overview of how much energy (and money) is saving, the user must consider the cost of the equipment + 4 euro/month . This does not make too much sense, considering the price of the equipment.
3 people found this review helpful