
Martina Zrnic
- Flag inappropriate
- Show review history
It's difficult to navigate commerce part. Duplicating products is a nightmare, as you can't do it from the "products" section. You also can't edit variants there. You have to go to the products page itself instead, and watch very carefully not to press the back button once - on your phone - as it will take you out of your listing completely - and back to the main navigation. You will lose your photos, description and tags. This is a problem when you have to make a quick update on the go.
2 people found this review helpful
Squarespace Inc
10 June 2025
We appreciate the feedback on your experience with the Squarespace App. We'd like to help out further - please contact our Customer Support team at appreviews@squarespace.com and include any relevant information about your experience. This will help us to speed up the troubleshooting process.

Max Mo
- Flag inappropriate
- Show review history
I am a big fan of Squarespace and it's ease of use over the web interface. There are some small simple features missing in the app that I use regularly, for example, there is no way to change the text format (H1, H2 or H3). There is also a little bug, when opening a blog post via the app and saving it, it duplicates the URL slug. Note: Several other things also need fixing as to date 4.6.2020 25.6 - Still many bugs and missing features, no email support available under provided email.
21 people found this review helpful
Squarespace Inc
25 June 2020
Please reach Customer Support at support.squarespace.com and our team would be happy to look further into this. Please let us know how this goes in an updated review.

bethan woodley
Feel pretty tricked into wasting so much time building a website, only to find out that in order for half of the features to function you need to keep upgrading your plan. Not to mention the supposed free trail allows you to pretty much do nothing. I moved away from shopify because I was under the impression that square space would be cheaper, but I was clearly mistaken. I've already spent money before it became clear that my website can't sell any products so I've wasted a bunch of time &money
38 people found this review helpful
Squarespace Inc
5 March 2025
We're sorry to hear you've had a negative experience with our service. Our team would be happy to answer any questions you have, and review the site for a potential refund. Please contact our Customer Support team at appreviews@squarespace.com. They can provide more information there.