2.6
39.2K reviews
5M+
Downloads
Content rating
USK: All ages
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About this app

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities "Candy simply-Fi" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all no-Android devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English

Accessibility Statement: https://go.he.services/accessibility/simplyfi-android
Updated on
4 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

2.5
38.5K reviews
Faress AL Bahra
21 January 2022
Just like most developers, you contact them directly complaining about a bug (a lot in this case) and it's as if they never read your mail, you know that when you get a response with "tips and tricks"The washing machine in itself is pretty good, the app on the other hand is very very, very bad, you can't change the spin speed on most of the programs, most of them come preselected and aren't supported on the machine, cycle ends without spinning. Programs also often get stuck. Smart is not really.
14 people found this review helpful
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Smart Home Haier Europe
25 January 2022
Hi Faress, can you provide us with more details? (Model, appliance serial number and short description of the problem). We need more information in order to solve this issue together. Please write to support.iot@haier-europe.com. Spike
A Google user
15 April 2019
I made my choice of washing machine partly based on the NFC "smart" ability. Unfortunately, every time I try to either log in or sign up I get the message "Cannot connect to the internet The operation cannot be completed without an internet connection." No matter if I try over Wifi or mobile network data same result. Extremely frustrating, how can I solve this problem???
4 people found this review helpful
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Smart Home Haier Europe
29 April 2019
Hi David, coud tou please say to us what's your product and relative model? Thanks in advance, Candy Simply-Fi team
Jo Openshaw
8 June 2025
Rarely works, getting a bit sick and tired of it. Machine has minimal functions without using the app/WiFi and yet the app rarely works.. Update - Doesn't work at all now, just says URL no longer exists and if you try to sign in instead of log in it makes you try to register from scratch but then doesn't allow that either because you already have an account. absolutely useless, DO NOT BUY A WIFI WASHING MACHINE.. ABSOLUTELY POINTLESS.
22 people found this review helpful
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Smart Home Haier Europe
20 October 2020
Hi Jo, we are sorry you are disappointed. Can you give us more information? If you explain the problem in more detail, we can figure out what's going on. Julian

What's new

Improved functionality and fixed errors