
Rik Morel
it's complicated to set up and it can't even find my Google Home Mini speaker. it was initially installed but it refused to play music after my wifi settings changed when I installed a mesh router. Updating the wifi for the device wasn't even an option and I had to remove it whereas it could no longer see it when I tried to reinstall it. FRUSTRATING!
42 people found this review helpful
Google LLC
15 October 2025
Hi Rik, thank you for your review. We're sorry to hear you're having issues with the setup and connectivity of your Google Home Mini after changing to a mesh router. We understand your frustration about this. Please contact us at the following link: https://support.google.com/googlenest/gethelp

Justin H
can't wait to get my teeth into the new automation features. sadly it's so inconsistent at the moment I can rarely even see my Device, let alone start to set up automations. I just get the spinning wheel or nothing happens. sometimes Reboot fixes it. sometimes being off WiFi? it's really odd. it's like it's constantly trying to refresh the device list and just gets stuck. please please please fix this if possible! Google pixel 9 phone running latest version of android. happy to email screenshots
113 people found this review helpful
Hi Justin, thank you for your review. We're sorry to hear you're having issues with the Automations and you can't see your devices on your Google Home app. We understand your frustration about this. To assist you effectively. Please contact us at the following link: https://support.google.com/googlenest/gethelp

Jacob Mooney
Honestly it gets incredibly infuriating that, after 2 years of dealing with routines, that won't play the specific playlist i want and still no fix. I have tried every solution google gives just like a bunch of people, and it doesn't work. I am an eclectic musical listener, so I create specific playlists. You'd think They'd fix it by now bit they won't give a specific reason why it happens either, only the same "solutions" that don't work.
507 people found this review helpful
Google LLC
4 September 2025
Hi Jacob, we appreciate your review! We're sorry for any issue this has caused. Your feedback means a lot to us as we strive to make our products and services better for everyone. Please share your thoughts using this feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG.