
Chris Kim
I’ve been unable to update the Wallbox software since installing it in August. The Bluetooth connection doesn’t work, and the hotspot method for updates fails as well. Despite being only 15 feet from a top-of-the-line, high-speed router, the Wallbox cannot connect. Additionally, the auto unlock feature doesn’t work; when I connect the charger to my car, it doesn’t start charging at the scheduled time as expected. Incredibly frustrating.
10 people found this review helpful

Dr. Ben de Graaf
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Ever since the last update it stopped showing 'real-time' charging power. Luckily, seeing from the car itself, it is charging, but still, very annoying. Also, it still keeps prompting me for Bluetooth, while, we use it via the internet. Please, put a switch for BT use in the app to make NOT using it persistent.
2 people found this review helpful
Hi Anonymous Pro.
We are sorry to read that you are having issues with your charger. Session info indicates when the EV gun is plugged in and unplugged (it doesn't need to be charging), and also the charging time. For the bluetooth issue, could you send details of what you are experiencing to our Technical Support with the Wallbox App>Profile>Help

Cem 44
My wallbox it's been only installed to my drive way 2 months ago. Since that always giving error code 109. I've been try to contact with customer support over app and online but unfortunately doesn't work at all!!! Absolutely rubbish item!! Not recommended at all!!! Stay away from wallbox. I can't even go to work becouse I can't charge my car! And I work for uber, soo no charge on the car not earning money 😕 I hope they fix this soon as possible!