
Rob and Jen Klemm
-Very barebones UI. -Constantly showing Chargepoint charger being offline and points blame at the hardware, even though it's fine (Chargepoint app can see the charger no problem). -Did not detect a charging session. -Needs my car's app's login info - why?? I granted access to the charger, so you can manage that. And based on other aspects of the app, I'm reluctant to share any more info that I absolutely have to, as I don't trust that info will be properly secured.
6 people found this review helpful
ev.energy ltd
January 21, 2025
We appreciate your detailed feedback about the UI and the issues with charger detection. I hope you reach out to us at support@ev.energy so we can help further.

Srdjan Mihajlovic
Very often and randomly the car appears to be "disconnected" so I don't get any incentives. I always charge at home, between midnight and 7am, once or twice a week. I've contacted their support and they told me they're aware of the glitch but they can't do anything. I can always buy their Wi-Fi charger which would fix this (!).
2 people found this review helpful
ev.energy ltd
July 18, 2025
Hi Srdjan, thanks for leaving your thoughts. We don't actually own any chargers ourselves. We do have a public compatibility list which allows users to enrol in programs so that they can participate. Unfortunately we can't control vehicle software directly if an issue arises but we will do our best to help! -Chris